Legal
Terms of Service
The rules that govern your use of Klaara. We\u2019ve kept it clear and fair.
Contents
1. Acceptance of terms
By accessing or using the Klaara service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 16 years of age.
2. Description of service
Klaara is an AI-powered tool that processes publicly available YouTube video content to generate structured summaries, visual articles, flashcards, and other learning materials. The Service includes:
- Read mode — converting videos into visual, article-style summaries with screenshots
- Watch smarter mode — AI-identified key moments with timestamped insights
- Adaptive summaries — customised output based on your role and expertise level
- Export features — sending content to Notion, Obsidian, or downloading as PDF
- Flashcard generation — automatically extracted key concepts for spaced repetition
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
3. Accounts & registration
To access certain features, you must create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your account.
You agree not to share your account credentials with others. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms. You must notify us immediately of any unauthorised access to your account.
4. Subscriptions & billing
Free plan
The Free plan provides limited access to the Service at no cost. Free accounts are subject to usage limits (e.g., 5 videos per month, 30-minute maximum video length). We may modify free plan limits at any time with 30 days’ notice.
Paid plans
Paid subscriptions (Pro, Team) are billed in advance on a monthly or annual basis. Prices are displayed in USD and are exclusive of applicable taxes. We reserve the right to adjust pricing with 30 days’ advance notice.
Trials
New accounts may receive a 14-day trial of Pro features. No credit card is required for the trial. At the end of the trial period, your account will revert to the Free plan unless you choose to subscribe.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods. Upon cancellation, you retain access to your existing summaries but cannot process new videos beyond Free plan limits.
Refunds
We offer a full refund within 14 days of your first paid subscription if you are unsatisfied. After this period, refunds are provided at our discretion. Contact support@klaara.com for refund requests.
5. Acceptable use
You agree not to use the Service to:
- Violate any applicable local, national, or international law or regulation
- Infringe upon the intellectual property rights of any third party
- Process content that you do not have the right to access
- Attempt to gain unauthorised access to the Service, other accounts, or related systems
- Interfere with or disrupt the integrity or performance of the Service
- Use automated scripts, bots, or scrapers to access the Service without our prior written consent
- Reverse engineer, decompile, or attempt to extract source code from the Service
- Resell, redistribute, or commercially exploit generated summaries without permission
- Circumvent any usage limits, rate limits, or access controls
We reserve the right to suspend or terminate accounts that violate these terms, with or without notice, depending on the severity of the violation.
6. Intellectual property
Our content
The Service, including its original design, features, functionality, and underlying technology, is owned by Klaara GmbH and is protected by international copyright, trademark, and other intellectual property laws. The Klaara name, logo, and all related names, logos, and slogans are trademarks of Klaara GmbH.
Your content
You retain ownership of any notes, annotations, or custom content you create using the Service. By using the Service, you grant us a limited, non-exclusive licence to process, store, and display your content solely for the purpose of providing the Service to you.
Generated content
AI-generated summaries, flashcards, and other outputs produced by the Service are derived from publicly available YouTube content. You may use generated content for personal and internal business purposes. Redistribution or commercial use of generated content may be subject to the original content creator’s copyright.
Third-party content
The Service processes publicly available YouTube videos. Klaara does not claim ownership of any third-party content. All YouTube content remains subject to YouTube’s Terms of Service and the original creator’s rights.
7. Privacy & data protection
Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.
For EU residents, we process personal data in accordance with the General Data Protection Regulation (GDPR). Details about your data rights, data controller information, and processing purposes are available in our Privacy Policy.
8. Service availability & support
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
Support is available via email at support@klaara.com. Response times vary by plan: Free users receive community support, Pro users receive priority email support (24-hour response), and Team users receive dedicated priority support (4-hour response during business hours CET).
9. Disclaimers
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
AI-generated summaries are created automatically and may contain inaccuracies, omissions, or misinterpretations of the source material. Klaara does not guarantee the accuracy, completeness, or reliability of any generated content. You are responsible for verifying any information before relying on it for academic, professional, or other purposes.
10. Limitation of liability
To the fullest extent permitted by applicable law, Klaara GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you have paid to Klaara in the twelve (12) months preceding the claim. This limitation applies regardless of the legal theory under which the claim is brought.
11. Indemnification
You agree to defend, indemnify, and hold harmless Klaara GmbH, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
12. Termination
We may terminate or suspend your account at any time for material breach of these Terms, with or without prior notice depending on the severity. You may delete your account at any time through your account settings.
Upon termination, your right to use the Service will immediately cease. We will retain your data for 30 days following account deletion, after which it will be permanently removed. Any provisions of these Terms which by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.
13. Changes to terms
We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days’ notice via email or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
If you do not agree to the revised Terms, you must stop using the Service and may request deletion of your account.
14. Governing law & disputes
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany.
For EU consumers: nothing in these Terms affects your rights under mandatory consumer protection legislation in your country of residence. The European Commission’s online dispute resolution platform is available at ec.europa.eu/consumers/odr.
15. Severability
If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
16. Contact
If you have any questions about these Terms, please contact us:
Last updated: February 1, 2026